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Hotel Guest Room Housekeeping Services
Serving Kingston, Belleville, Ottawa & Surrounding Areas
At FM Custom Cleaning, we provide high-performance hotel housekeeping services tailored to the operational needs of hotels, motels, and extended-stay properties. With a deep understanding of the hospitality industry's standards, we deliver seamless, scalable solutions designed to meet guest expectations and operational demands.
Ideal for Properties That Need:
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Guest room turnover services for hotels, motels, and suites
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Seasonal or event-based housekeeping reinforcements
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Room attendant staffing to support peak check-in times
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Gap coverage for internal staff shortages or absenteeism
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Reliable room cleaning across multiple hotel locations
Our experienced room attendants and housekeeping supervisors are trained to maintain the highest levels of cleanliness while aligning with your brand’s image and service culture. We serve hotels across Kingston, Belleville, Ottawa, and Eastern Ontario — delivering dependable, coordinated support for both daily operations and peak occupancy periods.
Helping your staff meet tight check-in timelines, maintain brand consistency, and exceed guest expectations — every single day.
Available 7 Days a Week, Short-Notice Staffing, Reliable Coverage
Explore our Full Range of Hotel Cleaning Services
Comprehensive Hotel Housekeeping Services We Offer
Detailed Guest Room Cleaning & Turn-Over Support
We provide full-service and supplementary housekeeping teams to support hotel managers, operations teams, and housekeeping supervisors. Whether you need full outsourcing or seasonal reinforcement, we offer scalable services for properties of all sizes.
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Guest Room Resets and Turnovers
Our room attendants handle bed-making, resetting furniture, surface cleaning, and room staging to ensure a consistent guest-ready presentation after each checkout.
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Bathroom Cleaning and Sanitization
We disinfect high-touch areas, clean all bathroom surfaces, and restock amenities, delivering spotless, hygienic results every time.
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Linen Removal and Bed-Making
Used linens are stripped and removed, beds are made to brand standards, and fresh linens are professionally placed with attention to detail.
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Amenity and Supply Replenishment
Toiletries, towels, and other guest supplies are consistently replenished according to your inventory list or housekeeping cart setup.
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Dusting, Vacuuming and Surface Cleaning
All surfaces, floors, and fixtures are cleaned and dusted, with vacuuming of carpets and mopping of hard floors for a polished finish.
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Trash Removal and Disposal
Trash is removed from rooms and properly disposed of as part of our end-to-end room turnover service.
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Turndown Service Support
For properties offering evening turndown, our team can assist with light resets, pillow prep, and refreshing of the room environment.
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Deep Cleaning Upon Request
We offer seasonal or as-needed deep cleans for hotel rooms, suites, or entire floors, ideal for preventative maintenance and longer stays.
Why Hotel Operators Choose FM Custom Cleaning for Hotel Housekeeping?
Supporting Your Internal Housekeeping Team — Not Replacing It.
Reliable Teams. Integration. Hospitality Focused
We’re not just a cleaning provider — we’re a hospitality support partner. FM Custom Cleaning brings structure, precision, and professionalism to your daily hotel operations.
Proven Experience Across Hotel Types
Since 2017, we’ve supported national hotel chains, boutique inns, and extended-stay suites with consistent, high-volume housekeeping services.
Room Attendants and Supervisors You Can Count On
Our trained room attendants and on-site leads integrate directly with your property’s housekeeping team, reporting to your supervisors or working independently as needed.
Meet Guest Check-In Deadlines Across Multiple Properties
We help your team stay ahead of check-in windows by coordinating efficient room resets — ideal for managing back-to-back turnovers and high occupancy.
Seamless Communication with Hotel Management
We work directly with hotel housekeeping supervisors and GMs, maintaining clear communication for status updates, scheduling, and service coordination.
Scalable Staffing for Peak Periods
Whether it’s event weekends, holidays, or full-house bookings, our staffing model flexes to match your operational pace without sacrificing quality.
Health, Safety & Compliance Focused
We follow strict health and sanitation protocols to meet industry and regional standards, protecting both your guests and your brand.
Frequently Asked Questions (FAQs)
What types of hotels do you serve?
We work with national hotel chains, boutique hotels, motels, inns, and extended-stay properties across Eastern Ontario.
Do you offer both full-service and supplemental housekeeping?
Yes — we can operate as your dedicated housekeeping provider or support your in-house staff during busy seasons and high occupancy.
Can you manage multiple hotel properties?
Absolutely. Our team is experienced in servicing several properties simultaneously, with coordinated scheduling and dedicated leads.
Do you help meet check-in deadlines?
Yes. Our teams are trained to work efficiently and meet guest check-in timelines, even with tight turnover schedules.
Do you service retirement homes or Airbnb properties too?
We do — but we have separate teams and service pages for those property types.
About our full housekeeping services and the properties we service.
Client Testimonial
We have been using FM Custom Cleaning for over a year for our hospitality business and we can't say enough how much of a lifesaver they have been! They are responsive and considerate of our needs and the staff are professional and efficient. We are so happy to have found FMCC and highly recommend them to anyone who needs some extra help.
Core Values
Cleaning with Purpose
We hold ourselves to a high standard — not just in how we clean, but in how we work with our clients. Every value we carry is reflected in the service you receive.
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Quality
We prioritize proper training, equipment, and techniques to consistently meet the highest industry standards.
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Commitment
We follow through — on processes, timelines, and expectations — and build lasting relationships with our clients.
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Integrity
We take ownership of every task, going the extra mile to ensure expectations are fully met, if not exceeded.
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Transparency
Open, direct communication is essential to saving time and delivering the best results.
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Professionalism
Our team brings reliability, discretion, and respect to every space we enter.
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Trust
Our reputation is built on trust — in our people, our training, and the results we deliver.